E-Wallet
An e-wallet (digital wallet) is a software or app that stores payment information digitally and enables payments online or in person — e.g. Apple Pay, Google Pay or TWINT.
E-wallet (Digital wallet)
An e-wallet (electronic wallet) or digital wallet is an application that digitally stores payment information such as credit card details, bank account details, or balances. Users can use it to pay online and in-store without using physical cards or cash.
There are different types of e-wallets: pass-through wallets such as Apple Pay and Google Pay forward the payment to the linked card. Closed-loop wallets like TWINT operate with their own balance or a direct bank connection. And hybrid wallets like PayPal combine both.
For Comerciantes, e-wallet acceptance means faster and smoother payment — especially at the POS (via NFC) and in mobile checkout. In Switzerland, TWINT, Apple Pay, and Google Pay are the most relevant e-wallets.
E-wallet examples
A customer stores her Visa card in Apple Pay and pays in-store via NFC — without carrying the physical card.
A TWINT user pays in the online shop via TWINT: They scan a QR code or confirm the payment in the TWINT app.
A PayPal user pays internationally without storing their credit card details with the Comerciante.
E-Wallet FAQ
What is an e-wallet?
An e-wallet is a digital wallet — an app or software that stores payment information and enables payments online and in person without physical cards or cash.
Which e-wallets are popular in Switzerland?
In Switzerland, TWINT, Apple Pay and Google Pay are the most commonly used e-wallets. TWINT has the widest reach with over 5 million users. PayPal is relevant for international payments.
Is paying with an e-wallet secure?
Yes. E-wallets use encryption and tokenisation — actual card details are never transmitted to the Comerciante. In addition, biometric methods (Face ID, fingerprint) protect against unauthorised access.
Should my shop accept e-wallets?
Yes, especially Apple Pay, Google Pay and TWINT. E-wallets speed up the checkout, increase conversion and are preferred by more and more customers — especially in mobile commerce.
