Switching PSP: When is an alternative to Worldline in Switzerland worth it?

Worldline is a combined acquirer and PSP solution designed primarily for larger companies. For Swiss SMEs without enterprise requirements, there are leaner alternatives – from EUR 355 per month with a turnover of 20’000 CHF, with personal support and integrated e-commerce tools.

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Last verified: May 1, 2026  ·  Source: Payrexx blog comparison 2026

Worldline is a combined acquirer and PSP solution designed primarily for larger enterprises and omnichannel scenarios. For Swiss SMEs without enterprise requirements, there are leaner alternatives – in some cases with total costs starting at EUR 355 per month with a turnover of 20,000 EUR, personal support, and integrated e-commerce tools.



As of: Q1 2026 – The cost details in this guide are based on the comparison of Swiss payment providers 2026. Prices and conditions are subject to change – check current rates directly with the respective provider.

This guide shows you what Worldline offers, what factual differences exist compared to the alternatives, and which provider fits your situation.

1. What Worldline offers

Worldline is an internationally positioned payment service provider operating in Switzerland as both an acquirer and a Payment Service Provider (PSP). This means: Worldline handles both the technical payment processing and the acceptance of card payments in a combined offering – an advantage for companies that do not want to set up a separate acquiring contract.

The E-Payments package has no monthly fixed costs. Transaction fees are EUR 0.19 fixed plus 1.7% per transaction. With a monthly turnover of EUR 20,000, this results in total costs of around EUR 378; with EUR 100,000 turnover, around EUR 1,890. Individual conditions must be requested from Worldline sales.

Worldline supports TWINT, PostFinance Pay, MasterCard, VISA, American Express, Apple Pay, and Google Pay. Not included in the offering are Samsung Pay, WIR Pay, Centi, and Pay by Bank (Instant Payment). An omnichannel solution for on-site payments (POS) is available.

Feature

Worldline (E-Payments)

Type

Acquirer & PSP (combined)

Headquarters

International

Monthly fee

None

Transaction fee

EUR 0.19 + 1.7%

Costs EUR 20,000/month

EUR 378

Costs EUR 100,000/month

EUR 1,890

Google rating

2.9 stars (674 reviews)

CH payment methods

TWINT, PostFinance Pay, MasterCard, VISA, Amex, Apple Pay, Google Pay

Missing methods

Samsung Pay, WIR Pay, Centi, Pay by Bank

E-commerce tools

No

Support

Paid hotline

 

2. When switching makes sense

The decision to switch PSPs rarely depends on a single factor. The following points regularly come up in direct comparisons with Worldline – not as a judgment, but as an objective decision-making aid.

Fee structure not very transparent

Worldline does not publish a complete subscription price list. Individual conditions must be requested directly from sales. For SMEs looking for a clear, upfront comparable pricing structure, Payment Facilitators like Payrexx, wallee, or zahls.ch are more accessible.

Paid support hotline

Worldline charges a fee for telephone support. Swiss alternatives like Payrexx, wallee, saldiaPay, and zahls.ch offer personal support at no extra cost.

No integrated e-commerce tools

Worldline does not offer independent e-commerce tools like payment links, QR Pay codes, or a mini webshop. Comerciantes without their own shop system will find these features at Payrexx or zahls.ch.

Missing payment methods

Samsung Pay, WIR Pay (relevant for B2B), Centi, and Pay by Bank (Instant Payment via e-banking) are not supported by Worldline. Payrexx is currently the only Swiss provider covering all four methods.

Low Google rating

Worldline has a Google rating of 2.9 stars (674 reviews) – the lowest score among the compared providers. This gives an indication of general user satisfaction, especially regarding support.

3. Alternatives at a glance

The following providers are direct alternatives to Worldline for Swiss online shops, sorted by total costs at EUR 20,000 monthly turnover.

Payrexx – from EUR 355/month at 20K

Swiss Payment Facilitator with the broadest payment method coverage: 16 methods, including Samsung Pay, Reka, Centi, and Pay by Bank. No fixed costs in the Free plan, integrated e-commerce tools, and free plugins. Suitable for SMEs without a developer team.

PostFinance – from EUR 365.90/month at 20K

Tailored specifically to the Swiss market with a direct bank connection and high recognition. One-time setup costs of EUR 199–249. Low transaction fees of 1.55%. No Samsung Pay.

wallee – from EUR 369.95/month at 20K

Swiss Payment Facilitator with a modular architecture and high API flexibility. TWINT and PostFinance Pay included. Setup requires basic technical knowledge. Well-suited for Comerciantes with a developer team.

Datatrans – from EUR 398/month at 20K

Established Swiss PSP for larger companies. Also requires a separate acquiring contract (acquiring fees of approx. 1.6% not included). Google rating 4.1 stars. Less suitable for SMEs due to high fixed costs.

saldiaPay – from EUR 449/month at 20K

Innovative Swiss Payment Facilitator with its own saldiaApps for accounting and logistics as well as an integrated webshop. Personal support and Google rating of 4.7 stars. Many shop plugins available only on request.

zahls.ch – from EUR 489/month at 20K

Swiss Payment Facilitator with particularly transparent pricing across four subscription tiers. Integrated e-commerce tools, highest Google rating (5.0 stars). Shopify and JTL plugins are missing.

Stripe – from EUR 640/month at 20K

International Payment Facilitator with high API flexibility. TWINT yes, PostFinance Pay no. Significantly higher transaction fees (2.9%). No personal support. Suitable for internationally oriented shops with a developer team.

4. How much does switching cost?

The cost differences between Worldline and the alternatives are significant depending on turnover volume. At a monthly turnover of EUR 20,000, Payrexx is around 6% cheaper than Worldline (EUR 378) at EUR 355. At EUR 100,000, the difference grows to around EUR 311 monthly.

Full cost breakdown for all providers: Comparison of Swiss payment providers 2026 on the Payrexx Content Hub. You can find all 1v1 detailed comparisons in the Payrexx Comparison Hub.

5. Which alternative is right for you?

The right alternative depends on your technical setup, your customers, and your priorities:

Your situation

Recommendation

Main reason

SME without developer team, Swiss focus

Payrexx

Easiest setup, broadest methods, e-tools included

Technical team, API requirements

wallee

Modular architecture, API-friendly

Enterprise / Omnichannel (POS)

Datatrans

Similar positioning, higher user rating

Transparent pricing, quick start

zahls.ch

Clear subscription tiers, no hidden conditions

Internationally oriented, developer

Stripe

High API flexibility, international methods

Additional features (accounting, logistics)

saldiaPay

saldiaApps complement payment processing

 

Checklist: Switching PSP – what you should check beforehand

  • Check the contract term and notice periods of your current contract

  • Cancel or port acquiring contract (if applicable) separately

  • Compare existing payment methods with the new provider

  • Confirm plugin compatibility with your shop system

  • Clarify onboarding requirements (photo ID, commercial register extract)

  • Use a test environment or free trial phase before going live

  • Check the support model of the new provider (paid hotline?)

  • Calculate costs based on your actual transaction volume

 

As a Swiss Payment Facilitator, Payrexx offers a direct alternative to Worldline: transparently priced, without a separate acquiring contract, with personal support and a 30-day free trial.

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Any questions about switching PSP?

Payrexx offers you a complete payment solution for the Swiss market – TWINT, PostFinance Pay, e-commerce tools and personal support included.

Our team helps you find the right solution for your shop.

Frequently asked questions about switching PSP and Worldline alternatives

Do I also need to terminate the acquirer contract when switching PSPs?

That depends on whether your new provider is a payment facilitator or a PSP. When switching to a payment facilitator (Payrexx, wallee, PostFinance), you do not need a separate acquirer contract.

View detailed response

How long does a PSP change take in Switzerland?

With payment facilitators such as Payrexx, onboarding can be completed on the same day if you register by 4 pm. Onboarding can be completed on the same day. Depending on the shop system, the technical integration takes from a few hours to two business days.

View detailed response

What is the difference between a PSP and a payment facilitator?

A classic PSP manages the technical payment processing, but requires a separate acquirer contract. A payment facilitator handles both – it is itself registered with the card networks and boards sub-Comerciante:innen.

View detailed response

Which Swiss payment methods does Worldline not support?

Worldline does not support Samsung Pay, WIR Pay, Centi, and Pay by Bank (Instant Payment). Payrexx is the only Swiss provider that covers all four methods.

View detailed response

Does Worldline offer a free trial period?

Worldline does not offer a publicly communicated free trial period. Alternatives such as Payrexx, wallee, saldiaPay and zahls.ch offer a 30-day free trial period.

View detailed response

Is changing PSPs technically complex?

For most shop systems (Shopify, WooCommerce, Shopware), Swiss payment facilitators provide ready-made plug-ins. Setup is usually possible without programming knowledge.

View detailed response

Any questions about switching PSP?

Our team helps you find the right solution for your shop.

Any questions about switching PSP?

Our team helps you find the right solution for your shop.