Turn the ignition key and go: How Carvolution has reinvented car buying

Buying or leasing a car is often associated with high costs, long contracts, and lots of paperwork. Carvolution aims to create an alternative that eliminates these burdens. Payrexx supports the company in the background with essential payment tools.

Linda Rajan

Rajan

a group of people standing outside of a food truck

Carvolution pursues a clear mission: driving should be simple, transparent and accessible. The principle is simple. Customers choose their preferred vehicle, decide on a term and a mileage package. Everything is included in a monthly fixed price. This includes insurance, taxes, cantonal registration, tyres and servicing. Customers really only need to take care of refuelling or charging.

As the co-founder and CFO of Carvolution explains:

“We want the journey to owning your own car to be stress-free, without financial risks and without administrative effort.”

Bernhard Drüner

More flexibility instead of complicated contracts

With this model, Carvolution has created a cost-transparent alternative to conventional car purchase or leasing. Compared with conventional leasing, you decide the term yourself here. Customers decide whether they want to drive the vehicle for just a few months or for several years. At the end of the subscription, there is also the option to buy or return the vehicle. This keeps costs predictable and removes the long-term commitment to a vehicle. 

With this innovative model, Carvolution looks back on an impressive development. The company has been able to build a scalable financing structure worth over 200 million Swiss francs, which is unique in this form in Switzerland. 

A key success factor, according to Bernhard Drüner, is the consistent focus on customer feedback. Many further developments are based directly on the wishes of the users – for example, that customers in most cantons can now take over their own number plate.

Driving simply, paying simply

In a purely digital business model like Carvolution's, smooth and fast payment processing is essential. The contract is often concluded at Carvolution conveniently from home, "on the sofa". When customers later collect their car in Bannwil or Zurich or come in for a consultation, the experience is the focus. The financial aspects have already been settled digitally by this point.

However, digital subscription models also bring challenges. Credit cards expire, accounts are not sufficiently funded at short notice, or customers adjust their mileage package during an ongoing month. This is exactly where Payrexx's solutions come in.

Particularly valuable for Carvolution's administration are the Payrexx payment links. If a payment is missed, there is no need to send out a formal reminder straight away. Instead, Carvolution simply sends a new payment link by email or SMS. This approach is received much more positively by customers.

A look into the future

To further advance automation, Carvolution, together with Payrexx, plans the integration of eBill. This will in future allow invoices to be transmitted directly to customers' online banking and paid. The goal remains to make the entire payment process even simpler and more efficient.

The cooperation also works very well on a partnership level. Bernhard Drüner summarises:

"The Swiss startup scene is small, and back then, Payrexx and we found each other as two young, ambitious companies. It was a 'perfect match.' We share similar values, and both work in an agile and customer-oriented way. It feels good to grow with a partner who has the same digital DNA as we do."

Bernhard Drüner

CFO and Co-founder

Discover Carvolution and their innovative vehicle subscriptions here: www.carvolution.com

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