What is new at Payrexx? The most important updates from April 2026

The Payrexx update from April 2026 brings four concrete improvements: Partially paid invoices can now be manually marked as fully paid, the exact rejection reason is displayed for Reka payments, reference and discount codes can be entered directly during sign-up, and helpful tips and links have been added in several places in the Comerciante account.

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The Payrexx April 2026 release brings four concrete improvements: partially paid invoices can now be manually marked as fully paid, Reka payment errors are now displayed with an exact reason, referral and discount codes can be entered directly during sign-up, and helpful tips and links have been added in several places in the Comerciante account.

This guide explains exactly what has changed, which Comerciante benefit and how you can use the new features.

 

1. Manually mark partially paid invoices as paid

Previously, it was not possible to mark an invoice in Payrexx as fully paid if the remaining amount was settled outside the platform — for example, in cash, via traditional bank transfer, or through another channel. This resulted in invoices permanently showing as "partially paid", even though the amount had in fact been received in full.

With the April release, you can now mark such invoices as fully paid directly in the Comerciante account. The payment status is updated accordingly without a payment having to be processed through Payrexx. This is particularly helpful for hybrid payment situations — for example, when a customer pays the main amount via TWINT and brings a small remaining amount in cash the next day.

Prerequisite: The invoice must have been created via the Payrexx Invoice tool. The function is available in all plans.

 

2. More precise error messages for Reka payments

If a Reka payment failed, buyers previously only received a generic error message — without an indication of the exact reason. This led to confusion and unnecessary support requests.

Now, the exact reason for the error is shown to the buyers (for example, "Card expired" or "Insufficient balance") and is also logged in the transaction details view in the Comerciante account. Comerciante can therefore see at a glance why a payment failed and can react specifically — for example, by pointing the buyer to an alternative payment method.

Reka is a Swiss leisure card accepted by thousands of businesses in Switzerland. It is particularly widespread as an employee benefit in the travel, leisure, and hospitality industries.

 

3. Enter referral and discount codes directly during sign-up

Until now, referral and discount codes could only be entered via a prepared registration link or afterwards in the Comerciante account. Anyone wanting to enter a code manually had to take the detour via the account settings — which was not intuitive for many users.

Now, an input field appears during sign-up where referral and discount codes can be entered directly. This facilitates use in two concrete scenarios:

  • Solution Partner: If a Payrexx partner recommends a customer, the referral code can be entered immediately during registration — even without a prepared link.

  • Discount campaigns: Comerciante who have received a discount code for a Payrexx subscription can now redeem it directly during sign-up, without having to access the settings afterwards.

 

4. New tips and helpful links in the Comerciante account

In several places in the Comerciante account, additional contextual tips and links to further documentation have been added. The goal: Comerciante should be able to solve common questions and problems directly in the account without having to contact support.

The most important new tips at a glance:

 

Area

New tip / link

Benefit

Account management

Tip on user management and two-factor authentication

Easier setup of 2FA for increased account security

Transaction detail view

More information about failed payments

Faster error diagnosis without support request

Webhook logs

Link to troubleshooting solutions for webhook errors

Developers can find the appropriate documentation directly

Payouts

Link to information about payouts

Transparency about payout logic and deadlines

 

These improvements are particularly beneficial for those Comerciante who use Payrexx without technical background knowledge or are just starting out.

 

5. Country change: Payrexx Pay Plus no longer for GB and NL

Another change concerns geographical availability: Payrexx Pay Plus is no longer available to new Comerciante from Great Britain (GB) and the Netherlands (NL). Existing Comerciante from these countries are not affected and can continue to use Payrexx Pay Plus as usual.

For Swiss SMEs, this change has no impact. Payrexx Pay Plus remains available in all previously supported Payrexx Pay Plus countries.

Note for Comerciante who use recurring payments (subscriptions): Recurring payments are supported by Payrexx Pay, not by Payrexx Pay Plus. Anyone wishing to process subscriptions uses Payrexx Pay — both solutions can be active at the same time.

  

Feature

Available for new Comerciante

Available for existing Comerciante

Payrexx Pay Plus – Switzerland, DE, AT, FR, IT, LU, DK, BG, LI

Yes

Yes

Payrexx Pay Plus – Great Britain (GB)

No

Yes (Grandfathered protection)

Payrexx Pay Plus – Netherlands (NL)

No

Yes (Grandfathered protection)

 

Checklist: What you should check after the April release

  • Check open invoices in status "partially paid" — these can now be manually closed if necessary

  • Reka active as a payment method? View new error codes in the transaction details view

  • Solution Partner or discount code available? Enter directly in the new field during the next sign-up

  • Webhook error in the logs? Use the new direct link to the webhook documentation

  • 2FA not yet activated? Access the new tip in the account management section

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Questions about the current Payrexx update?

With Payrexx, you have all new features immediately available – without updates, without additional costs. Try it for 30 days free of charge.

The Payrexx support team will help you set up the new features.

Frequently asked questions about the Payrexx April 2026 release

Can I mark an invoice as paid if only a part of it was paid via Payrexx?

Yes. Since the April 2026 release, you can manually mark invoices where a remaining balance was settled outside of Payrexx as fully paid. This feature is available in the merchant account under invoice details.

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Which error codes are displayed for Reka payments?

Payrexx now displays the exact reason for rejection – for example "Card expired", "Insufficient funds" or "Card blocked". The reason for the error is visible to both buyers in the checkout and Comerciantes in the transaction detail view.

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How do I enter a reference or discount code during Payrexx sign-up?

During sign-up on payrexx.com, there is now an input field for reference and discount codes. Simply enter the code there before completing the registration. The field appears during the subscription selection step.

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What to do in case of webhook errors in Payrexx?

In the webhook logs in the Comerciante account, there is now a direct link to the Payrexx documentation with solutions for common webhook errors. Click the link to quickly identify the cause of the error.

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As a comerciante in Switzerland, am I affected by the Payrexx Pay Plus change?

No. The restriction only affects new Comerciantes from Great Britain and the Netherlands. Swiss Comerciantes can continue to use Payrexx Pay Plus without restrictions.

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How often does Payrexx release new updates?

Payrexx publishes updates approximately every two months. The release notes are published in the official documentation at docs.payrexx.com/merchant/release-notes.

View detailed response

Questions about the current Payrexx update?

The Payrexx support team will help you set up the new features.

Questions about the current Payrexx update?

The Payrexx support team will help you set up the new features.