Fjona Veselji has been part of Payrexx AG, a payment company from Thun, since 2019. As Chief Operating Officer (COO), she takes on an important role in the company, and since early July 2022, she has strengthened the management team of Payrexx AG.

In the interview, she and CEO Ivan Schmid talk about her new role and explain where the journey of Payrexx should go.

Fjona, who are you and what leads you to Payrexx AG?

“I am Fjona, 30 years old and come from the charming tourist town of Interlaken. I studied at the Lucerne University of Applied Sciences and Arts and at the South East European University and hold a Master of Science in Online Business & Marketing as well as a Bachelor in Information Systems & Management.

In my free time, I dedicate myself to family, sports and creativity. I love being outdoors in nature and am not afraid to try new things. All these activities give me energy and help me maintain a healthy work-life balance, which is not always easy in such a leadership position.

I have always been interested in new and innovative business models and find it fascinating how outdated industries are being transformed.

The payment industry is a fast-paced and highly contested market. It requires a high level of professionalism in a still relaxed work environment. Additionally, the industry is strongly characterized by innovation, technological progress, and regulatory requirements.

It is precisely these interests that have led me to Payrexx — a payment company in the middle of the Bernese Oberland? What could be more exciting.”

— Fjona Veselji

You have been part of the management team of Payrexx since July 1, 2022. What exactly is your role at Payrexx and which new challenges are you most looking forward to?

“At Payrexx, I am responsible for the operational area and day-to-day business. Among other things, I lead the areas of Customer Support, Onboarding, KYC, Compliance, and take care of our acquiring partnerships.

It is my responsibility to ensure that the daily business runs as smoothly as possible, the operational processes are defined and optimized to ensure maximum efficiency and continuous development.

As a financial intermediary, Payrexx is subject to strict regulatory guidelines. Finding the right balance — staying compliant while offering a simple payment solution — is a great challenge that I am happy to tackle.”

— Fjona Veselji

Ivan, why was Fjona added to the management team?

“Fjona is a very reliable and integral personality who enriches the management team of Payrexx, both with her in-depth expertise and her analytical thinking.

Additionally, as a Compliance Officer, she possesses extensive knowledge in the legal compliance of all payment processes and business operations within Payrexx.”

— Ivan Schmid

Payrexx AG was founded in Thun in 2015, and since then, many exciting projects and topics have emerged. Fjona, what would you designate as the most important milestones at Payrexx?

“Payrexx is the only payment platform in Switzerland that offers local payment methods like TWINT, Postfinance, Mastercard, VISA, Samsung Pay, Google Pay, and Apple Pay from a single source and with an acceptance contract. Every successful registration before 4 p.m. is checked and activated on the same day.

With over 100+ further available payment methods on the payment platform, the needs of European merchants are also fully met.

Payrexx is also one of the few providers that have developed its own payment platform and offers custom e-commerce tools like the Mini-Shop, QR-Pay, payment links, etc. However, the greatest milestone, in my view, is our team. Payrexx has an incredible internal maker culture, a very ambitious and professional team that drives the payment world forward with the highest enthusiasm every day.”

— Fjona Veselji

Which projects and topics will become important for Payrexx, more specifically, which should be addressed or are already underway?

“We want to provide everyone with access to e-commerce trade, with an easy-to-use and integrating payment solution. Automation remains and will remain a major topic; we want to become even faster and better. The expansion of our platform product is also on the agenda. The trend and popularity of marketplaces are steadily increasing, Payrexx already offers tailored marketplace and platform solutions. Here we would like to deliver even more features and integration options to third-party systems.”

— Fjona Veselji

In conclusion: Ivan, how does the successful future of Payrexx look like and which paths will you take?

“The success of our users is our top priority! We ensure that digital payments are safe, efficient, integrable, and accessible and meet international standards. We strive to become a leading fintech company in Europe and in Switzerland THE payment partner for every innovative and digital SME.”

— Ivan Schmid

With this look into the future of Payrexx, this exciting interview comes to an end. We thank Fjona Veselji and Ivan Schmid for the conversation and wish them all the best for the future and look forward to continued successful collaboration.