Process online donations transparently and clearly communicate fees
With Payrexx, you always keep an eye on subscription costs and transaction-related donation fees. This way, you can clearly explain to donors which costs are incurred and how they are composed depending on the payment method.
What fees apply to online donations (and how can I communicate this transparently)?
Which fees may arise for online donations
At Payrexx, the costs for online donations consist of two components: depending on the plan, a fixed subscription fee and transaction-based fees per donation. How high these transaction costs are depends on the chosen payment method. With External providers like PayPal or Stripe, additional fees may apply depending on the subscription. All conditions are clearly defined, and in the Dashboard you get an overview of payments, revenues, active subscriptions, and other important key figures.
Communicate fees openly and strengthen trust among donors
Transparent fee communication creates clarity and reduces inquiries. It's best to explain directly on your donation page or in your FAQ that the costs consist of tariffs, payment methods, and types of transactions. This way, donors know from the beginning how the payment processing works and that all fees are documented transparently. For recognized NPOs, it's also relevant: Payrexx offers 50% discount on all subscriptions, which you can also communicate clearly and openly.
