Switching PSP: When is an alternative to Worldline in Switzerland worth it for you?

Worldline is a combined acquirer and PSP solution designed primarily for larger companies. For Swiss SMEs without enterprise requirements, there are leaner alternatives – from CHF 355 per month for sales of CHF 20,000, with personal support and integrated e-commerce tools.

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Last checked: 1 May 2026  ·  Source: Payrexx Blog Comparison 2026

Worldline is a combined acquirer and PSP solution designed primarily for larger enterprises and omnichannel scenarios. For Swiss SMEs without enterprise requirements, there are leaner alternatives – in some cases with total costs starting at CHF 355 per month for CHF 20,000 turnover, personal support, and integrated e-commerce tools.



As of: Q1 2026 – The cost details in this guide are based on the comparison of Swiss payment providers 2026. Prices and terms are subject to change – check current rates directly with the respective provider.

This guide shows you what Worldline offers, what factual differences exist compared to the alternatives, and which provider suits your situation.

1. What Worldline offers

Worldline is an international payment service provider operating in Switzerland as both an acquirer and a Payment Service Provider (PSP). This means that Worldline handles both the technical payment processing and the acceptance of card payments in a combined offering – an advantage for companies that do not want to set up a separate acquiring contract.

The E-Payments package does not charge monthly fixed fees. The transaction fees are a fixed CHF 0.19 plus 1.7 % per transaction. At a monthly turnover of CHF 20,000, this results in total costs of around CHF 378, and at CHF 100,000 turnover around CHF 1,890. Custom terms must be requested from Worldline sales.

Worldline supports TWINT, PostFinance Pay, MasterCard, VISA, American Express, Apple Pay, and Google Pay. Samsung Pay, WIR Pay, Centi, and Pay by Bank (Instant Payment) are not offered. An omnichannel solution for on-site payments (POS) is available.

Feature

Worldline (E-Payments)

Type

Acquirer & PSP (combined)

Headquarters

International

Monthly fee

None

Transaction fee

CHF 0.19 + 1.7 %

Costs CHF 20,000/month

CHF 378

Costs CHF 100,000/month

CHF 1,890

Google rating

2.9 stars (674 reviews)

Swiss payment methods

TWINT, PostFinance Pay, MasterCard, VISA, Amex, Apple Pay, Google Pay

Missing methods

Samsung Pay, WIR Pay, Centi, Pay by Bank

E-commerce tools

No

Support

Paid hotline

 

2. When a switch makes sense

The decision to switch PSPs is rarely due to a single factor. The following points regularly surface in direct comparisons with Worldline – not as a rating, but as objective decision-making aids.

Fee structure not very transparent

Worldline does not publish a complete subscription price list. Custom terms must be requested directly from sales. For SMEs looking for a clear, predefined, and comparable price structure, payment facilitators like Payrexx, wallee, or zahls.ch are more accessible.

Paid support hotline

Worldline charges a fee for phone support. Swiss alternatives like Payrexx, wallee, saldiaPay, and zahls.ch offer personal support at no additional cost.

No integrated e-commerce tools

Worldline does not offer independent e-commerce tools like payment links, QR Pay codes, or a mini webshop. Merchants without their own shop system will find these features at Payrexx or zahls.ch.

Missing payment methods

Samsung Pay, WIR Pay (relevant for B2B), Centi, and Pay by Bank (Instant Payment via e-banking) are not supported by Worldline. Payrexx is currently the only Swiss provider covering all four methods.

Low Google rating

Worldline has a Google rating of 2.9 stars (674 reviews) – the lowest score among the compared providers. This gives an indication of general user satisfaction, especially regarding support.

3. Overview of alternatives

The following providers are direct alternatives to Worldline for Swiss online shops, sorted by total cost for a monthly turnover of CHF 20,000.

Payrexx – from CHF 355/month at 20K

Swiss payment facilitator with the broadest payment method coverage: 16 methods, including Samsung Pay, Reka, Centi, and Pay by Bank. No fixed costs in the free plan, integrated e-commerce tools, and free plugins. Suitable for SMEs without a development team.

PostFinance – from CHF 365.90/month at 20K

Tailored specifically to the Swiss market with direct bank connection and high brand awareness. One-time setup costs of CHF 199–249. Favourable transaction fees of 1.55 %. No Samsung Pay.

wallee – from CHF 369.95/month at 20K

Swiss payment facilitator with modular architecture and high API flexibility. TWINT and PostFinance Pay included. Setup requires basic technical knowledge. Well-suited for merchants with a development team.

Datatrans – from CHF 398/month at 20K

Established Swiss PSP for larger companies. Also requires a separate acquiring contract (acquiring fees of approx. 1.6 % not included). Google rating of 4.1 stars. Less suitable for SMEs due to high fixed costs.

saldiaPay – from CHF 449/month at 20K

Innovative Swiss payment facilitator with its own saldiaApps for accounting and logistics as well as an integrated webshop. Personal support and Google rating of 4.7 stars. Many shop plugins available on request only.

zahls.ch – from CHF 489/month at 20K

Swiss payment facilitator with particularly transparent pricing across four subscription tiers. Integrated e-commerce tools, highest Google rating (5.0 stars). Shopify and JTL plugins are missing.

Stripe – from CHF 640/month at 20K

International payment facilitator with high API flexibility. TWINT yes, PostFinance Pay no. Significantly higher transaction fees (2.9 %). No personal support. Suitable for internationally oriented shops with a development team.

4. How much does switching cost?

The cost differences between Worldline and the alternatives are substantial, depending on turnover volume. At a monthly turnover of CHF 20,000, Payrexx is around 6 % cheaper at CHF 355 than Worldline (CHF 378). At CHF 100,000, the difference grows to around CHF 311 monthly.

Full cost calculation for all providers: Comparison of Swiss payment providers 2026 on the Payrexx Content Hub. You can find all 1-on-1 detailed comparisons in the Payrexx Comparison Hub.

5. Which alternative suits you?

The right alternative depends on your technical setup, your customer base, and your priorities:

Your situation

Recommendation

Main reason

SME without a development team, Swiss focus

Payrexx

Easiest setup, broadest range of methods, e-tools included

Technical team, API requirements

wallee

Modular architecture, API-friendly

Enterprise / Omnichannel (POS)

Datatrans

Similar positioning, higher user rating

Transparent prices, fast start

zahls.ch

Clear subscription tiers, no hidden terms

Internationally oriented, developer

Stripe

High API flexibility, international methods

Additional features (accounting, logistics)

saldiaPay

saldiaApps complement payment processing

 

Checklist: Switching PSP – what you should check beforehand

  • Check the contract term and notice periods of your current contract

  • Terminate or port your acquiring contract (if applicable) separately

  • Compare existing payment methods with the new provider

  • Confirm plugin compatibility with your shop system

  • Clarify onboarding requirements (photo ID, commercial register extract)

  • Use a test environment or free trial phase prior to going live

  • Check the support model of the new provider (is the hotline paid?)

  • Calculate the costs for your actual transaction volume

 

As a Swiss payment facilitator, Payrexx offers a direct alternative to Worldline: transparent pricing, no separate acquiring contract, with personal support and a 30-day free trial.

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Do you have any questions about switching PSP?

Payrexx offers you a complete payment solution for the Swiss market – including TWINT, PostFinance Pay, e-commerce tools, and personal support.

Our team will help you find the right solution for your shop.

Frequently asked questions about switching PSP and Worldline alternatives

Do you also need to terminate the acquirer contract when changing PSP?

This depends on whether your new provider is a payment facilitator or a PSP. When switching to a payment facilitator (Payrexx, wallee, PostFinance), you do not need a separate acquirer contract.

See detailed answer

How long does a PSP switch take in Switzerland?

With payment facilitators like Payrexx, onboarding can be completed on the same day if you register by 4 pm. The technical integration takes from a few hours to two business days, depending on your shop system.

See detailed answer

What is the difference between a PSP and a payment facilitator?

A classic PSP manages the technical payment processing, but requires a separate acquirer contract. A payment facilitator handles both – they are directly registered with the card networks themselves and onboard sub-merchants.

See detailed answer

Which Swiss payment methods does Worldline not support?

Worldline does not support Samsung Pay, WIR Pay, Centi and Pay by Bank (Instant Payment). Payrexx is the only Swiss provider that covers all four methods.

See detailed answer

Does Worldline offer you a free trial period?

Worldline does not offer a publicly communicated free trial phase. Alternatives such as Payrexx, wallee, saldiaPay and zahls.ch offer a 30-day free trial phase.

See detailed answer

Is changing your PSP technically complex?

For most shop systems (Shopify, WooCommerce, Shopware), Swiss payment facilitators provide ready-made plug-ins. Setting them up is usually possible without any programming knowledge.

See detailed answer

Do you have any questions about switching PSP?

Our team will help you find the right solution for your shop.

Do you have any questions about switching PSP?

Our team will help you find the right solution for your shop.