Switching PSP: When is an alternative to Worldline in Switzerland worth it for you?
Worldline is a combined acquirer and PSP solution designed primarily for larger companies. For Swiss SMEs without enterprise requirements, there are leaner alternatives – from CHF 355 per month for sales of CHF 20,000, with personal support and integrated e-commerce tools.
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Last checked: 1 May 2026 · Source: Payrexx Blog Comparison 2026
Worldline is a combined acquirer and PSP solution designed primarily for larger enterprises and omnichannel scenarios. For Swiss SMEs without enterprise requirements, there are leaner alternatives – in some cases with total costs starting at CHF 355 per month for CHF 20,000 turnover, personal support, and integrated e-commerce tools.
As of: Q1 2026 – The cost details in this guide are based on the comparison of Swiss payment providers 2026. Prices and terms are subject to change – check current rates directly with the respective provider.
This guide shows you what Worldline offers, what factual differences exist compared to the alternatives, and which provider suits your situation.
1. What Worldline offers
Worldline is an international payment service provider operating in Switzerland as both an acquirer and a Payment Service Provider (PSP). This means that Worldline handles both the technical payment processing and the acceptance of card payments in a combined offering – an advantage for companies that do not want to set up a separate acquiring contract.
The E-Payments package does not charge monthly fixed fees. The transaction fees are a fixed CHF 0.19 plus 1.7 % per transaction. At a monthly turnover of CHF 20,000, this results in total costs of around CHF 378, and at CHF 100,000 turnover around CHF 1,890. Custom terms must be requested from Worldline sales.
Worldline supports TWINT, PostFinance Pay, MasterCard, VISA, American Express, Apple Pay, and Google Pay. Samsung Pay, WIR Pay, Centi, and Pay by Bank (Instant Payment) are not offered. An omnichannel solution for on-site payments (POS) is available.
Feature | Worldline (E-Payments) |
Type | Acquirer & PSP (combined) |
Headquarters | International |
Monthly fee | None |
Transaction fee | CHF 0.19 + 1.7 % |
Costs CHF 20,000/month | CHF 378 |
Costs CHF 100,000/month | CHF 1,890 |
Google rating | 2.9 stars (674 reviews) |
Swiss payment methods | TWINT, PostFinance Pay, MasterCard, VISA, Amex, Apple Pay, Google Pay |
Missing methods | Samsung Pay, WIR Pay, Centi, Pay by Bank |
E-commerce tools | No |
Support | Paid hotline |
2. When a switch makes sense
The decision to switch PSPs is rarely due to a single factor. The following points regularly surface in direct comparisons with Worldline – not as a rating, but as objective decision-making aids.
Fee structure not very transparent
Worldline does not publish a complete subscription price list. Custom terms must be requested directly from sales. For SMEs looking for a clear, predefined, and comparable price structure, payment facilitators like Payrexx, wallee, or zahls.ch are more accessible.
Paid support hotline
Worldline charges a fee for phone support. Swiss alternatives like Payrexx, wallee, saldiaPay, and zahls.ch offer personal support at no additional cost.
No integrated e-commerce tools
Worldline does not offer independent e-commerce tools like payment links, QR Pay codes, or a mini webshop. Merchants without their own shop system will find these features at Payrexx or zahls.ch.
Missing payment methods
Samsung Pay, WIR Pay (relevant for B2B), Centi, and Pay by Bank (Instant Payment via e-banking) are not supported by Worldline. Payrexx is currently the only Swiss provider covering all four methods.
Low Google rating
Worldline has a Google rating of 2.9 stars (674 reviews) – the lowest score among the compared providers. This gives an indication of general user satisfaction, especially regarding support.
3. Overview of alternatives
The following providers are direct alternatives to Worldline for Swiss online shops, sorted by total cost for a monthly turnover of CHF 20,000.
Payrexx – from CHF 355/month at 20K
Swiss payment facilitator with the broadest payment method coverage: 16 methods, including Samsung Pay, Reka, Centi, and Pay by Bank. No fixed costs in the free plan, integrated e-commerce tools, and free plugins. Suitable for SMEs without a development team.
PostFinance – from CHF 365.90/month at 20K
Tailored specifically to the Swiss market with direct bank connection and high brand awareness. One-time setup costs of CHF 199–249. Favourable transaction fees of 1.55 %. No Samsung Pay.
wallee – from CHF 369.95/month at 20K
Swiss payment facilitator with modular architecture and high API flexibility. TWINT and PostFinance Pay included. Setup requires basic technical knowledge. Well-suited for merchants with a development team.
Datatrans – from CHF 398/month at 20K
Established Swiss PSP for larger companies. Also requires a separate acquiring contract (acquiring fees of approx. 1.6 % not included). Google rating of 4.1 stars. Less suitable for SMEs due to high fixed costs.
saldiaPay – from CHF 449/month at 20K
Innovative Swiss payment facilitator with its own saldiaApps for accounting and logistics as well as an integrated webshop. Personal support and Google rating of 4.7 stars. Many shop plugins available on request only.
zahls.ch – from CHF 489/month at 20K
Swiss payment facilitator with particularly transparent pricing across four subscription tiers. Integrated e-commerce tools, highest Google rating (5.0 stars). Shopify and JTL plugins are missing.
Stripe – from CHF 640/month at 20K
International payment facilitator with high API flexibility. TWINT yes, PostFinance Pay no. Significantly higher transaction fees (2.9 %). No personal support. Suitable for internationally oriented shops with a development team.
4. How much does switching cost?
The cost differences between Worldline and the alternatives are substantial, depending on turnover volume. At a monthly turnover of CHF 20,000, Payrexx is around 6 % cheaper at CHF 355 than Worldline (CHF 378). At CHF 100,000, the difference grows to around CHF 311 monthly.
Full cost calculation for all providers: Comparison of Swiss payment providers 2026 on the Payrexx Content Hub. You can find all 1-on-1 detailed comparisons in the Payrexx Comparison Hub.
5. Which alternative suits you?
The right alternative depends on your technical setup, your customer base, and your priorities:
Your situation | Recommendation | Main reason |
SME without a development team, Swiss focus | Payrexx | Easiest setup, broadest range of methods, e-tools included |
Technical team, API requirements | wallee | Modular architecture, API-friendly |
Enterprise / Omnichannel (POS) | Datatrans | Similar positioning, higher user rating |
Transparent prices, fast start | zahls.ch | Clear subscription tiers, no hidden terms |
Internationally oriented, developer | Stripe | High API flexibility, international methods |
Additional features (accounting, logistics) | saldiaPay | saldiaApps complement payment processing |
Checklist: Switching PSP – what you should check beforehand
Check the contract term and notice periods of your current contract
Terminate or port your acquiring contract (if applicable) separately
Compare existing payment methods with the new provider
Confirm plugin compatibility with your shop system
Clarify onboarding requirements (photo ID, commercial register extract)
Use a test environment or free trial phase prior to going live
Check the support model of the new provider (is the hotline paid?)
Calculate the costs for your actual transaction volume
As a Swiss payment facilitator, Payrexx offers a direct alternative to Worldline: transparent pricing, no separate acquiring contract, with personal support and a 30-day free trial.
Frequently asked questions about switching PSP and Worldline alternatives
Do you also need to terminate the acquirer contract when changing PSP?
This depends on whether your new provider is a payment facilitator or a PSP. When switching to a payment facilitator (Payrexx, wallee, PostFinance), you do not need a separate acquirer contract.
See detailed answer
How long does a PSP switch take in Switzerland?
With payment facilitators like Payrexx, onboarding can be completed on the same day if you register by 4 pm. The technical integration takes from a few hours to two business days, depending on your shop system.
See detailed answer
What is the difference between a PSP and a payment facilitator?
A classic PSP manages the technical payment processing, but requires a separate acquirer contract. A payment facilitator handles both – they are directly registered with the card networks themselves and onboard sub-merchants.
See detailed answer
Which Swiss payment methods does Worldline not support?
Worldline does not support Samsung Pay, WIR Pay, Centi and Pay by Bank (Instant Payment). Payrexx is the only Swiss provider that covers all four methods.
See detailed answer
Does Worldline offer you a free trial period?
Worldline does not offer a publicly communicated free trial phase. Alternatives such as Payrexx, wallee, saldiaPay and zahls.ch offer a 30-day free trial phase.
See detailed answer
Is changing your PSP technically complex?
For most shop systems (Shopify, WooCommerce, Shopware), Swiss payment facilitators provide ready-made plug-ins. Setting them up is usually possible without any programming knowledge.
See detailed answer

