The Payrexx April 2026 release brings four concrete improvements: Partially paid invoices can now be manually marked as fully paid, Reka payment errors are now displayed with a precise reason, reference and discount codes can be entered directly during sign-up, and helpful notes and links have been added in several places in the merchant account.

This guide explains what has changed in concrete terms, which merchants benefit from it and how you can use the new features.

1. Manually mark partially paid invoices as paid

Previously, it was not possible to mark an invoice as fully paid in Payrexx if the remaining amount was settled outside the platform — for example, in cash, via traditional bank transfer or through another channel. This resulted in invoices permanently being displayed as "partially paid", even though the amount had in fact been received in full.

With the April release, you can now mark such invoices as fully paid directly in your merchant account. The payment status is updated accordingly without requiring a payment to be made via Payrexx. This is particularly helpful for hybrid payment situations — for example, when a customer pays the main amount via TWINT and brings a small remaining amount in cash the next day.

Prerequisite: The invoice must have been created via the Payrexx Invoice tool. The feature is available in all plans.

2. More precise error messages for Reka payments

When a Reka payment failed, buyers previously received only a generic error message — with no indication of the exact reason. This led to confusion and unnecessary support requests.

Now, the exact error reason is displayed to both the buyer (for example "Card expired" or "Insufficient funds") and logged in the transaction detail view in the merchant account. Merchants can see at a glance why a payment failed and can react in a targeted manner — such as pointing the buyer to an alternative payment method.

Reka is a Swiss leisure card accepted by thousands of companies in Switzerland. It is particularly popular as an employee benefit in the travel, leisure and catering industries.

3. Enter reference and discount codes directly during sign-up

Until now, reference and discount codes could only be entered via a prepared registration link or retrospectively in the merchant account. Anyone wanting to enter a code manually had to take the detour via the account settings — which was not intuitive for many users.

Now, an input field appears during sign-up where reference and discount codes can be entered directly. This makes it easier to use in two concrete scenarios:

• Solution Partner: When a Payrexx partner recommends a customer, the reference code can be entered immediately when registering — even without a prepared link.

• Discount promotions: Merchants who have received a discount code for a Payrexx subscription can now redeem it directly during sign-up without having to open the settings afterwards.

4. New notes and helpful links in the merchant account

In several places in the merchant account, additional context notes and links to further documentation have been added. The goal: Merchants should be able to solve common questions and problems directly in their account without having to contact support.

An overview of the most important new notes:

These improvements particularly benefit those merchants who use Payrexx without technical background knowledge or are just starting out.

5. Country change: Payrexx Pay Plus no longer for GB and NL

Another change concerns geographical availability: Payrexx Pay Plus is no longer available for new merchants from Great Britain (GB) and the Netherlands (NL). Existing merchants from these countries are not affected and can continue to use Payrexx Pay Plus as usual.

For Swiss SMEs, this change has no impact. Payrexx Pay Plus remains available in all previously supported Payrexx Pay Plus countries.

Note for merchants who use recurring payments (subscriptions): Recurring payments are supported by Payrexx Pay, not by Payrexx Pay Plus. Anyone wanting to process subscriptions uses Payrexx Pay for this — both solutions can be active at the same time.

Checklist: What you should check after the April release

• Check open invoices in "partially paid" status — these can now be manually closed if necessary

• Reka active as a payment method? Look at new error codes in the transaction detail view

• Solution partner or discount code available? Enter it directly during your next sign-up in the new field

• Webhook error in the logs? Use the new direct link to the webhook documentation

• 2FA not yet activated? Access the new note in the account management section