Datatrans vs Stripe
Classic Swiss PSP vs. international developer PSP
Datatrans by Planet is an established Swiss PSP with a focus on professional payment processing for larger enterprises. Stripe is an internationally known payment solution with a strong focus on developers and API flexibility. Both target technically savvy companies – but differ fundamentally in contract structure, costs and Swiss market coverage.
Total monthly costs of Datatrans and Stripe with a turnover of EUR 20,000
Total monthly costs of Datatrans and Stripe with a turnover of EUR 100,000
What are the advantages and disadvantages of Datatrans and Stripe?
Datatrans convinces with Swiss payment methods including PostFinance Pay, a high Google rating (4.1 stars) and omnichannel support. Disadvantages are the required acquirer contract, paid plugins, a paid support hotline and high monthly fixed costs starting at 20 EUR.
Stripe points with high API flexibility, no monthly fixed costs, many customisation options and free plugin availability. Disadvantages are the high transaction fees, no PostFinance Pay, no personal support and a complex setup.
Comparison table advantages and disadvantages Datatrans vs Stripe
Datatrans
Advantages
Numerous payment methods (including TWINT and PostFinance Pay)
Free trial available
High brand awareness
High Google rating
Support for omnichannel payments (POS)
Disadvantages
Partly chargeable plugins
Complex setup
No e-commerce tools
High monthly fixed costs
Fees not transparent
Chargeable support hotline
Stripe
Advantages
Numerous payment methods (including TWINT)
Free plugins
No monthly fixed costs
Ideal for international payments
Many customisation options
Support for omnichannel payments (POS)
Disadvantages
No support for
PostFinance PayComplex setup
No e-commerce tools
High transaction fees
Only email and chat support
Average Google rating
Which payment methods do Datatrans and Stripe offer?
Both providers support credit cards, TWINT, Apple Pay and Google Pay. Datatrans additionally offers PostFinance Pay and Reka, which are missing from Stripe. Stripe supports neither PostFinance Pay nor Reka. Neither offers Samsung Pay, WIR Pay, Centi or Pay by Bank. With 12 compared to 10 payment methods, Datatrans has a slightly broader coverage for the Swiss market.
Comparison table payment methods Datatrans vs Stripe
Datatrans
Stripe
Mastercard
Yes
Yes
Visa
Yes
Yes
PostFinance Pay
Yes
No
Twint
Yes
Yes
American Express
Yes
Yes
Entdecken
Yes
Yes
PayPal
Yes
Yes
ApplePay
Yes
Yes
GooglePay
Yes
Yes
SamsungPay
No
No
WIRpay
No
No
REKA
Yes
No
CENTI
No
No
CRYPTO
Yes
Yes
Purchase on account
Yes
Yes
Zahlen mit Bank
No
No
How do the integrations of Datatrans and Stripe differ?
Stripe offers free plugins for Shopify, WooCommerce, Shopware, JTL, Ecwid, Drupal, Magento and Prestashop – a very wide coverage. With Datatrans, some plugins are fee-based, and support for Shopify and Prestashop is missing. Stripe additionally scores with automation tools such as Make and Zapier. Neither of them offers integrated e-commerce tools. Regarding integrations, Stripe has the clearer lead.
Comparison table plugins and integrations Datatrans vs Stripe
Datatrans
Stripe
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
How does the customer support of Datatrans and Stripe differ?
Datatrans offers a paid support hotline with professional assistance. Stripe exclusively offers email and chat support without personal contacts. Google reviews: Datatrans 4.1 stars (26 reviews), Stripe 3.1 stars (8 reviews). Both providers have a rather narrow review base. For companies that value telephone support, Datatrans offers more – albeit for a fee.
Who is Datatrans suitable for and who is Stripe suitable for?
Datatrans is suitable for larger Swiss companies that require PostFinance Pay and Reka, already have an acquirer agreement, and are looking for professional omnichannel solutions. Stripe is the better choice for companies with their own development team, an international focus, and a need for highly flexible API integrations without a separate acquirer agreement.
How simple is the setup of Datatrans compared to Stripe?
Stripe relies on a developer-centric integration with extensive API documentation and does not require a separate acquirer agreement. With Datatrans, an acceptance agreement must first be concluded with an acquirer before the test account is activated. Both providers require technical expertise. Stripe offers the faster start, Datatrans the more structured process for enterprise customers.
What does Datatrans cost compared to Stripe?
With a monthly turnover of 20,000 EUR, Datatrans costs 398 EUR (excluding acquiring), and Stripe costs 640 EUR. Datatrans appears to be cheaper, but the acquiring fees (approx. 1.6%) still need to be added, which brings the total costs to a similar level. With a turnover of 100,000 EUR: Datatrans 2,015 EUR (excluding acquiring), Stripe 3,200 EUR. Stripe waives fixed costs, but compensates for this with higher transaction fees (2.9% + 0.30 EUR).
Comparison table of costs Datatrans vs Stripe
Provider
Subscription
Set-up costs
Monthly costs
Transaction fees
Datatrans
Get Started
CHF 0.00
CHF 20.00
1.60%
+
CHF 0.29
Datatrans
Scale Now
CHF 0.00
CHF 125.00
1.60%
+
CHF 0.29
Stripe
Stripe
CHF 0.00
CHF 0.00
2.90%
+
CHF 0.30
Additional remarks
Datatrans
Datatrans is not a Payment Facilitator – Comerciante:innen therefore require a separate acceptance agreement with an acquirer before payment processing can be set up. The stated costs therefore do not include any acquiring fees (approx. 1.6% extra). The test account is only activated once the acquirer contract has been concluded.
Stripe
For the implementation of Stripe, merchants should have development knowledge. For verification, a valid photo ID and a commercial register number are required. For large companies, Stripe offers special terms that can be requested from sales.
Conclusion: Datatrans or Stripe – which PSP is better?
Datatrans offers a paid support hotline with professional assistance. Stripe exclusively offers email and chat support without personal contacts. Google reviews: Datatrans 4.1 stars (26 reviews), Stripe 3.1 stars (8 reviews). Both providers have a rather narrow review base. For companies that value telephone support, Datatrans offers more – albeit for a fee.
