Datatrans vs Worldline
Swiss PSP vs. global payment service provider – two enterprise approaches
Datatrans by Planet and Worldline are both established payment service providers with many years of experience. Datatrans operates as a classic Swiss PSP with a separate acquirer contract, while Worldline offers combined acquiring and PSP services. Both target professional online shops – but there are clear differences in terms of transparency, support and costs.
Total monthly costs of Datatrans and Worldline with a turnover of CHF 20,000
Total monthly costs of Datatrans and Worldline with a turnover of EUR 100,000
What are the advantages and disadvantages of Datatrans and Worldline?
Datatrans convinces with a high Google rating (4.1 stars), omnichannel support, and a wide range of payment methods. Disadvantages include the requirement of a separate acquirer contract, paid plugins, a paid support hotline, and high monthly fixed costs.
Worldline offers no monthly fixed costs, omnichannel solutions, and dynamic currency conversion. Disadvantages are the lack of transparency in the fee structure, paid plugins, a paid support hotline, and a lower Google rating than Datatrans at 2.9 stars.
Comparison table pros and cons Datatrans vs Worldline
Datatrans
Advantages
Numerous payment methods (including TWINT and PostFinance Pay)
Free trial available
High brand awareness
High Google rating
Support for omnichannel payments (POS)
Disadvantages
Partly chargeable plugins
Complex setup
No e-commerce tools
High monthly fixed costs
Fees not transparent
Chargeable support hotline
Worldline
Advantages
Numerous payment methods (including TWINT and PostFinance Pay)
No monthly fixed costs
High awareness
Support for omnichannel payments (POS)
Disadvantages
Some chargeable plugins
No e-commerce tools
Fees not transparent
Chargeable support hotline
Rather low Google rating
Which payment methods do Datatrans and Worldline offer?
Both providers support credit cards, TWINT, PostFinance Pay, Apple Pay, Google Pay and purchase on account. Both offer Reka, but neither Samsung Pay, WIR Pay, Centi nor Pay by Bank. In terms of payment methods, Datatrans and Worldline are neck-and-neck with 12 supported methods each. For Swiss Comerciantess, both offer solid but not maximum coverage.
Comparison table payment methods Datatrans vs Worldline
Datatrans
Worldline
Mastercard
Yes
Yes
Visa
Yes
Yes
PostFinance Pay
Yes
Yes
Twint
Yes
Yes
American Express
Yes
Yes
Entdecken
Yes
Yes
PayPal
Yes
Yes
ApplePay
Yes
Yes
GooglePay
Yes
Yes
SamsungPay
No
No
WIRpay
No
No
REKA
Yes
Yes
CENTI
No
No
CRYPTO
Yes
Yes
Purchase on account
Yes
Yes
Zahlen mit Bank
No
No
How do the integrations of Datatrans and Worldline differ?
Datatrans offers plugins for WooCommerce, Shopware, JTL, Ecwid, Drupal and Magento – some of which are subject to a fee. Worldline supports WooCommerce, Shopware, JTL, Drupal and Magento, but does not offer Shopify or Ecwid. Neither provider offers integrated e-commerce tools. Worldline additionally offers a combination with Wix for Comerciantes who want to build a webshop at the same time. Datatrans has a slight advantage with its Ecwid support.
Comparison table plugins and integrations Datatrans vs Worldline
Datatrans
Worldline
No
No
No
No
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No
Yes
What is the status of the support at Datatrans and Worldline?
Both providers rely on paid support hotlines – a disadvantage for SMEs without a large budget. Google ratings: Datatrans 4.1 stars (26 ratings), Worldline 2.9 stars (674 ratings). Datatrans has a significantly higher customer satisfaction, but based on a smaller rating base. Neither of the two providers offers free personal support.
For whom is Datatrans suitable and for whom Worldline?
Datatrans is suitable for larger Swiss companies with high transaction volumes that already have an acquiring contract and are looking for a pure PSP solution. Worldline is the better choice for companies that prefer a combined acquiring-PSP solution and have international omnichannel requirements, such as dynamic currency conversion.
Which provider is easier to set up – Datatrans or Worldline?
With Datatrans, a separate acceptance agreement must first be concluded with an acquirer before the test account can be set up. Worldline offers a combined package without a separate acquirer contract, but requires contacting sales for individual solutions. Both providers are aimed more at professional Comerciantes and require a certain amount of setup effort.
How much does Datatrans cost compared to Worldline?
With a monthly turnover of EUR 20,000, Worldline costs EUR 378, while Datatrans costs EUR 398. Important: The Datatrans price does not include acquiring costs, as a separate acquirer contract is required. With Worldline, acquiring and processing are combined. With a turnover of EUR 100,000: Worldline EUR 1,890, Datatrans EUR 2,015 (excluding acquiring). The actual total costs of Datatrans are therefore significantly higher than indicated.
Comparison table costs Datatrans vs Worldline
Provider
Subscription
Set-up costs
Monthly costs
Transaction fees
Datatrans
Get Started
CHF 0.00
CHF 20.00
1.60%
+
CHF 0.29
Datatrans
Scale Now
CHF 0.00
CHF 125.00
1.60%
+
CHF 0.29
Worldline
Worldline E-Payments
CHF 0.00
CHF 0.00
1.70%
+
CHF 0.19
Worldline
Worldline Pay By Link
CHF 0.00
CHF 0.00
1.70%
+
CHF 0.19
Worldline
Worldline Web powered by Wix
CHF 0.00
CHF 29.00
1.70%
+
CHF 0.19
Additional remarks
Datatrans
Datatrans is not a Payment Facilitator – Comerciante:innen therefore require a separate acceptance agreement with an acquirer before payment processing can be set up. The stated costs therefore do not include any acquiring fees (approx. 1.6% extra). The test account is only activated once the acquirer contract has been concluded.
Worldline
At Worldline, transaction fees are not always fully transparent – individual conditions must be requested from sales. For support enquiries, a paid hotline is used. In addition to e-commerce packages, Worldline also offers a combined package with Wix for merchants who want to build a webshop at the same time.
Conclusion: Datatrans or Worldline – which provider is the better fit?
Both providers rely on paid support hotlines – a disadvantage for SMEs without a large budget. Google ratings: Datatrans 4.1 stars (26 ratings), Worldline 2.9 stars (674 ratings). Datatrans has a significantly higher customer satisfaction, but based on a smaller rating base. Neither of the two providers offers free personal support.
