Worldline vs PayPal
Global Acquirer & PSP vs. the world's most famous payment provider
Worldline and PayPal are both internationally oriented payment providers that are also widely used in Switzerland. Worldline offers combined acquirer and PSP services with omnichannel support. PayPal is known worldwide with over 400 million users, but does not offer Swiss payment methods. This comparison shows which provider is a better fit for the Swiss market.
Total monthly costs of Worldline and PayPal with a turnover of EUR 20,000
Total monthly costs of Worldline and PayPal with a turnover of EUR 100,000
What are the advantages and disadvantages of Worldline and PayPal?
Worldline convinces with Swiss payment methods such as TWINT and PostFinance Pay, omnichannel support, no monthly fixed costs and lower overall costs. Disadvantages are the lack of transparency in the fee structure, paid plugins, a paid support hotline and no e-commerce tools.
PayPal benefits from worldwide recognition and easy setup. Disadvantages are the highest transaction fees of all compared providers, no Swiss payment methods, only email and chat support, and with 1.6 stars, the lowest Google rating of all compared providers.
Comparison table advantages and disadvantages Worldline vs PayPal
Worldline
Advantages
Numerous payment methods (including TWINT and PostFinance Pay)
No monthly fixed costs
High awareness
Support for omnichannel payments (POS)
Disadvantages
Some chargeable plugins
No e-commerce tools
Fees not transparent
Chargeable support hotline
Rather low Google rating
PayPal
Advantages
monthly fixed costs
Free plugins
High recognition and acceptance
Ideal for international payments
Disadvantages
No support for TWINT and PostFinance Pay
No e-commerce tools
High transaction fees
Headquarters in the USA
Email or chat support only
Low Google rating
Which payment methods do Worldline and PayPal offer?
Worldline supports 12 payment methods, including TWINT, PostFinance Pay and Reka. PayPal does not offer any of these Swiss payment methods. For Swiss online shops, this is a serious disadvantage, as TWINT and PostFinance Pay are among the most popular payment methods. Worldline has a clear advantage over PayPal when it comes to local payment method coverage.
Comparison table payment methods Worldline vs PayPal
Worldline
PayPal
Mastercard
Yes
Yes
Visa
Yes
Yes
PostFinance Pay
Yes
No
Twint
Yes
No
American Express
Yes
Yes
Entdecken
Yes
Yes
PayPal
Yes
Yes
ApplePay
Yes
Yes
GooglePay
Yes
Yes
SamsungPay
No
Yes
WIRpay
No
No
REKA
Yes
No
CENTI
No
No
CRYPTO
No
No
Purchase on account
Yes
Yes
Zahlen mit Bank
No
No
Which shop system plugins do Worldline and PayPal offer?
PayPal offers free plugins for Shopify, WooCommerce, Shopware, and Magento. Worldline supports WooCommerce, Shopware, JTL, Drupal, and Magento, some of which require a fee. Worldline does not offer Shopify, and PayPal does not offer JTL or Drupal. Neither provider offers integrated e-commerce tools. Worldline additionally offers a solution with Wix. Respecting integrations, the providers are positioned differently.
Comparison table plugins and integrations Worldline vs PayPal
Worldline
PayPal
No
Yes
No
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Yes
Yes
No
How does the support of Worldline and PayPal differ?
Worldline offers a paid support hotline, while PayPal only provides email and chat support. Google reviews: Worldline 2.9 stars (674 reviews), PayPal 1.6 stars (56 reviews). Both have low ratings, with PayPal having the worst of all compared providers. Neither offers personal, free support in Switzerland.
For whom is Worldline suitable, and for whom PayPal?
Worldline is the better choice for Swiss online shops that require Swiss payment methods such as TWINT and PostFinance Pay and are looking for omnichannel solutions. PayPal makes sense when an online shop has a high proportion of international customers who expect PayPal as a familiar payment method. Many Comerciantes therefore use PayPal as a supplement.
How easy is the setup with Worldline and PayPal?
PayPal offers the easiest setup: enter company information and get started straight away. Worldline offers an e-commerce package with no setup costs, but requires contacting sales for custom solutions. Regarding setup speed, PayPal has a clear advantage, while Worldline offers Swiss payment methods from day one.
How much does Worldline cost compared to PayPal?
With a monthly turnover of EUR 20,000, Worldline costs EUR 378, PayPal EUR 790. Worldline is therefore EUR 412 cheaper per month or 52% more cost-effective. With a turnover of EUR 100,000, the difference increases to EUR 2,060 monthly (Worldline: EUR 1,890 vs. PayPal: EUR 3,950). PayPal has the highest transaction fees of all compared providers (3.4% + EUR 0.55). Worldline is the significantly cheaper choice for Swiss online shops.
Comparison table of costs Worldline vs PayPal
Provider
Subscription
Set-up costs
Monthly costs
Transaction fees
Worldline
Worldline E-Payments
CHF 0.00
CHF 0.00
1.70%
+
CHF 0.19
Worldline
Worldline Pay By Link
CHF 0.00
CHF 0.00
1.70%
+
CHF 0.19
Worldline
Worldline Web powered by Wix
CHF 29.00
1.70%
+
CHF 0.19
PayPal
PayPal
CHF 0.00
CHF 0.00
3.40%
+
CHF 0.55
Additional remarks
Worldline
At Worldline, transaction fees are not always fully transparent – individual conditions must be requested from sales. For support enquiries, a paid hotline is used. In addition to e-commerce packages, Worldline also offers a combined package with Wix for merchants who want to build a webshop at the same time.
PayPal
No separate setup is required with PayPal – a PayPal business account is sufficient. For verification, company information and a commercial register number are required. Please note that PayPal charges the highest transaction fees of all compared providers (3.4% + 0.55 EUR) and supports neither TWINT nor PostFinance Pay.
Conclusion: Worldline or PayPal – which provider is better?
Worldline offers a paid support hotline, while PayPal only provides email and chat support. Google reviews: Worldline 2.9 stars (674 reviews), PayPal 1.6 stars (56 reviews). Both have low ratings, with PayPal having the worst of all compared providers. Neither offers personal, free support in Switzerland.
