Worldline vs PayPal
Global Acquirer & PSP vs. the world's best-known payment provider
Worldline and PayPal are both internationally oriented payment providers that are also widely used in Switzerland. Worldline offers combined acquirer and PSP services with omnichannel support. PayPal is known worldwide with over 400 million users, but does not offer Swiss payment methods. This comparison shows you which provider is a better fit for the Swiss market.
Total monthly costs of Worldline and PayPal with a turnover of CHF 20,000
Total monthly costs of Worldline and PayPal with a turnover of CHF 100,000
What are the advantages and disadvantages of Worldline and PayPal?
Worldline convinces with Swiss payment methods such as TWINT and PostFinance Pay, omnichannel support, no monthly fixed costs and lower overall costs. Disadvantages are the lack of transparency in the fee structure, paid plug-ins, a paid support hotline and no e-commerce tools.
PayPal benefits from global recognition and easy setup. Disadvantages include having the highest transaction fees of all compared providers, no Swiss payment methods, only email and chat support, and, with 1.6 stars, the lowest Google rating of all compared providers.
Comparison table pros and cons Worldline vs PayPal
Worldline
Advantages
Numerous payment methods (including TWINT and PostFinance Pay)
No monthly fixed costs
High recognition
Support for omnichannel payments (POS)
Disadvantages
Partially paid plugins
No e-commerce tools
Fees not transparent
Paid support hotline
Rather low Google rating
PayPal
Advantages
monthly fixed costs
Free plugins
High awareness and acceptance
Ideal for international payments
Disadvantages
No support for TWINT and PostFinance Pay
No e-commerce tools
High transaction fees
Headquarters in the USA
Only email or chat support
Low Google rating
Which payment methods do Worldline and PayPal offer?
Worldline supports 12 payment methods, including TWINT, PostFinance Pay and Reka. PayPal does not offer any of these Swiss payment methods. For Swiss online shops, this is a serious disadvantage, as TWINT and PostFinance Pay are among the most popular means of payment. Worldline has a clear advantage over PayPal when it comes to local payment method coverage.
Comparison table of payment methods Worldline vs PayPal
Worldline
PayPal
Mastercard
Yes
Yes
Visa
Yes
Yes
Postfinance Pay
Yes
No
Twint
Yes
No
American Express
Yes
Yes
Entdecken
Yes
Yes
PayPal
Yes
Yes
ApplePay
Yes
Yes
GooglePay
Yes
Yes
SamsungPay
No
Yes
WIRpay
No
No
REKA
Yes
No
CENTI
No
No
Crypto
No
No
Purchase on account
Yes
Yes
Bezahl mit Bank
No
No
Which shop system plugins do Worldline and PayPal offer?
PayPal offers free plugins for Shopify, WooCommerce, Shopware and Magento. Worldline supports WooCommerce, Shopware, JTL, Drupal and Magento, some of which require a fee. Worldline does not offer Shopify, and PayPal does not offer JTL or Drupal. Neither provider offers integrated e-commerce tools. Worldline additionally offers a solution with Wix. In terms of integrations, the providers are positioned differently.
Comparison table of plugins and integrations Worldline vs PayPal
Worldline
PayPal
No
Yes
No
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Yes
Yes
No
How does the support of Worldline and PayPal differ?
Worldline offers a paid support hotline, whereas PayPal only offers email and chat support. Google reviews: Worldline 2.9 stars (674 reviews), PayPal 1.6 stars (56 reviews). Both have low ratings, with PayPal having the worst of all compared providers. None of them offer personal, free support in Switzerland.
Who is Worldline suitable for and who is PayPal suitable for?
Worldline is the better choice for Swiss online shops that require Swiss payment methods such as TWINT and PostFinance Pay and are looking for omnichannel solutions. PayPal makes sense when an online shop has a high proportion of international customers who expect PayPal as a familiar payment method. Many merchants therefore use PayPal as a supplement.
How easy is it for you to set up Worldline and PayPal?
PayPal offers the easiest setup: enter your company information and get started straight away. Worldline offers an e-commerce package with no setup costs, but requires you to contact sales for customised solutions. When it comes to setup speed, PayPal has a clear advantage, while Worldline offers Swiss payment methods from day one.
How much does Worldline cost compared to PayPal?
With a monthly turnover of CHF 20,000, Worldline costs CHF 378, while PayPal costs CHF 790. Worldline is therefore CHF 412 cheaper per month, or 52% more cost-effective. With a turnover of CHF 100,000, the difference increases to CHF 2,060 monthly (Worldline: CHF 1,890 vs. PayPal: CHF 3,950). PayPal has the highest transaction fees of all compared providers (3.4% + CHF 0.55). Worldline is by far the cheaper choice for Swiss online shops.
Comparison table of costs Worldline vs PayPal
Provider
Subscription
Setup costs
Monthly costs
Transaction fees
Worldline
Worldline E-Payments
CHF 0.00
CHF 0.00
1.70%
+
CHF 0.19
Worldline
Worldline Pay By Link
CHF 0.00
CHF 0.00
1.70%
+
CHF 0.19
Worldline
Worldline Web powered by Wix
CHF 29.00
1.70%
+
CHF 0.19
PayPal
PayPal
CHF 0.00
CHF 0.00
3.40%
+
CHF 0.55
Additional remarks
Worldline
At Worldline, transaction fees are not always fully transparent – individual terms must be requested from sales. For support enquiries, a paid hotline is used. In addition to e-commerce packages, Worldline also offers a combined package with Wix for merchants who want to build an online shop at the same time.
PayPal
With PayPal, no separate setup is required – a PayPal business account is sufficient. For verification, company information and a commercial register number are required. Please note that PayPal charges the highest transaction fees of all compared providers (3.4% + 0.55 CHF) and supports neither TWINT nor PostFinance Pay.
Conclusion: Worldline or PayPal – which provider is better for you?
Worldline offers a paid support hotline, whereas PayPal only offers email and chat support. Google reviews: Worldline 2.9 stars (674 reviews), PayPal 1.6 stars (56 reviews). Both have low ratings, with PayPal having the worst of all compared providers. None of them offer personal, free support in Switzerland.

